We respect your privacy

IOBA, including its partners and affiliates, is dedicated to protecting the privacy of its Web site visitors. In order to show this commitment, IOBA follows certain procedures designed to safeguard the information you entrust to it. These procedures are set forth in the following paragraphs.

IOBA is the sole owner of the information collected on IOBA. IOBA collects personally identifiable information from our users at several different points on our Web site. IOBA does not materially alter the information provided by its Web site visitors, nor does it supplement the information from its own or third party sources.

When using IOBA, you have the option to create a user name and password by completing a registration form. During registration you are required to give contact information (such as name and email address). We use this information to contact you about the services on our site in which you have expressed interest.

If you place an order on IOBA, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and, depending on the payment method you choose, you may be asked to provide financial information (such as credit card number, expiration date).

We use this information for billing purposes and to fill your orders. We will also use this information to notify you when your order has been shipped and to contact you if we have trouble processing your order.

Email to a friend:
If you choose to use our 'email to a friend' service to tell a friend about a book you found on IOBA, we will ask you for your friends name and email address. We will automatically send your friend a one-time email with a link to the item on IOBA. IOBA does not store this information and uses it for the sole purpose of sending this one-time email and tracking the success of our 'email to a friend' program.

We use a credit card processing company to bill you for orders placed on IOBA. This company does not retain, share, store or use personally identifiable information for any other purposes.

Service Providers:
As a marketplace site, we rely of the services of our Booksellers to process and ship your order. To make it possible for our Booksellers to process and ship your order, we share your personally identifiable information, such as your name, address, phone number and email address, and financial information such as your credit card number. Your financial information is always securely provided to the Bookseller using SSL encryption.

Our Booksellers are prohibited from using your personally identifiable information and financial information for any other purpose.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.

If you use a bulletin board, blog, or post book reviews or comments on this Web site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums.

We do not sell, rent or share your Personally Identifiable Information with Third Parties unless we have your prior consent to do so.

When you register for an account on IOBA you are asked if you would like to receive the IOBA monthly newsletter.
We provide you the opportunity to opt-out of having your email address used for this purpose when we ask for this information. For example, if you create an account but do not wish to receive our newsletter, you can indicate your preference on our registration form.

If you no longer wish to receive our newsletter, you may opt-out of receiving it by following the instructions included in each newsletter or you may contact us at , 800-813-9432 or P.O. Box 1211 Asheville, NC 28802 to opt-out.

You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

Access to Personally Identifiable Information:
If your personally identifiable information changes, or if you no longer desire our service, you may correct, or update it by making the change on our account information page (https://books.ioba.org/account_menu.php) or by emailing our Customer Support at or by contacting us by telephone or postal mail at the contact information listed below.

Tracking Technologies:
A cookie is a small text file that is stored on a users computer for record-keeping purposes. We use cookies on IOBA. We do link the information we store in cookies to any personally identifiable information you submit while on our site.

We use both session ID cookies and persistent cookies. [We use session cookies to make it easier for you to navigate our site.] A session ID cookie expires when you close you browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browsers help file.

Cookies are used on our site to keep track of items you have placed in your shopping cart for purchase, to retain your session login so that you do not have to re-enter your password to perform actions such as adding items to your cart and completing the checkout steps. Cookies are also used to help our site remember certain preferences, such as your ship to country and preferred shipping speed, and to associate qualifying purchases with IOBA's affiliate partners, in order to ensure that they are paid accurately for the referral services they perform.

If you reject cookies, you may still use our site, but you will not be able to place orders. In order to purchase online using our secure checkout, cookies must be enabled. This is so that our system can associate your purchase with your account and shopping cart. You have the option to remove this information at the completion of your purchase, or to request that our system remember your information for future purchases.

Some of our business partners (e.g., web analytics providers and affiliate management providers) use cookies on our site. These cookies may be used to gather general demographic information about website visitors and information about products viewed by website visitors. We do not link this demographic information and product interest information to personally identifiable information you submit while on our site. We use this general demographic and product interest information for marketing purposes. Specifically we may use this information in conjunction with third party advertising vendors including Google to serve ads on various sites across the internet. You can choose to opt-out of having this information used for advertising purposes using the Network Advertising Initiative opt-out page.

This privacy statement covers the use of cookies by IOBA only and does not cover the use of cookies by any business partners.

Security Practices:
The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our Web site, you can send email us at .

Changes in this Privacy Statement:
If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

General Data Protection Regulation:

Please note that for the purposes of the EU General Data Protection Regulation ("GDPR"), the data controller is IOBA. The data processor is Biblio, Inc. Biblio's Data Protection Officer may be contacted at . The services on this website are not intended for children under 16, and we do not knowingly collect personal data from children under age 16. To request a copy, removal, correction, or a freeze in processing of your data please contact Biblio, Inc.

Data Processor Contact Information:

Mailing address:
Biblio Inc.
PO Box 1211
Asheville, NC 28802

If you have general questions or concerns regarding this statement, you should contact IOBA at .

Last Updated on 08/25/2018